Privacy Policy
**Last updated: [2026-07-14]**
11560476 Canada Inc. (“TVM-TV,” “we,” “us,” or “our”) operates the TVM-TV mobile app and the tvm-tv.com website (together, the “Service”). This policy explains what information we collect, how we use it, and your choices.
Information we collect
– **Account information.** When you sign in, we collect your name and email address to create or look up your account with our subscription platform.
– **Subscription and billing information** is collected and processed by our subscription platform provider, Vimeo OTT, not stored directly by us.
– **Viewing activity.** Which titles you watch may be recorded by our streaming service providers — Vimeo OTT for on-demand video, and Viloud for the live channel — in order to enable playback and improve the Service.
– **Device information.** Standard technical information such as device type and app version may be collected automatically to keep the app running reliably.
How we use this information
– To provide access to subscription content and the live channel
– To communicate with you about your account
– To maintain and improve the Service
Third-party service providers
We work with the following providers to deliver the Service. Each processes data under their own privacy policies, which we encourage you to review:
– **Vimeo OTT (VHX)** — subscription management and video-on-demand hosting
– **Viloud** — live channel streaming
Data sharing
We do not sell your personal information. We share information only with the service providers listed above, as necessary to operate the Service, or as required by law.
Data retention
We retain your account information for as long as your account is active, or as needed to comply with legal obligations.
Your choices
You can request access to, correction of, or deletion of your account information by contacting us at [CONTACT EMAIL].
Children’s privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. We will post the updated version here with a new “last updated” date.
Contact us
11560476 Canada Inc.
150 Elgin Street, Floor 8, Ottawa, ON, K2P 1L4
info@tvm-tv.com
info@vocalistm
